Privacy Policy

Last updated: June 30, 2025 This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service. It also explains your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

1.2 Definitions

  • Account – A unique account created for you to access our service.
  • Affiliate – An entity that controls, is controlled by, or is under common control with a party.
  • Company – Refers to Optima Moving and Storage, located at 7411 Riggs Rd Suite 310, Hyattsville, MD 20783.
  • Cookies – Small files placed on your device by a website for various tracking and personalization purposes.
  • Country – Refers to Maryland, United States.
  • Device – Any device that can access the service (e.g., computer, smartphone, tablet).
  • Personal Data – Any information that identifies an individual.
  • Service – Refers to the Website.
  • Service Provider – A third party that processes data on behalf of the Company.
  • Usage Data – Data collected automatically through the use of the service or its infrastructure.
  • Website – Refers to Optima Moving, accessible from https://optima-moving.com/
  • You – The user accessing or using the service, or a legal entity represented by the user.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data

We may collect personally identifiable information such as:
  • Email address
  • First and last name
  • Phone number
  • Address (including state, province, ZIP/postal code, and city)
  • Usage data

Usage Data

Automatically collected data may include:
  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Device identifiers
  • Diagnostic data
For mobile access, we may also collect:
  • Device type and ID
  • Mobile IP address
  • Operating system and browser
  • Diagnostic data

2.2 Tracking Technologies and Cookies

We use cookies and similar technologies like beacons and scripts to track activity and improve our service. Types of Cookies Used:
  • Essential Cookies – For authentication and security (Session Cookies).
  • Cookies Acceptance – Remember user cookie preferences (Persistent Cookies).
  • Functionality Cookies – Remember user settings and preferences (Persistent Cookies).
You may manage cookie settings through your browser.

3. Use of Your Personal Data

We use your personal data for purposes including:
  • Providing and maintaining the service
  • Managing your account and user registration
  • Performing contracts or purchases
  • Contacting you for updates and information
  • Sending news, offers, and relevant services (unless opted out)
  • Managing your requests
  • Evaluating or conducting business transfers
  • Analyzing and improving the service and user experience

4. Sharing Your Personal Data

We may share your information:
  • With Service Providers – For analytics and communication
  • For Business Transfers – In case of mergers, acquisitions, or asset sales
  • With Affiliates – Including subsidiaries and partner companies
  • With Business Partners – To offer products, services, or promotions
  • With Other Users – If shared publicly
  • With Your Consent – For any other purpose explicitly authorized by you

5. Retention of Your Personal Data

We retain personal data only as long as necessary for:
  • Providing requested services
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing policies
Usage data is retained for a shorter duration unless used for security or legal obligations.

6. Transfer of Your Personal Data

Your information may be transferred to and stored in locations outside your jurisdiction. We ensure your data is securely treated and transferred only to entities with adequate data protection controls.

7. Deletion of Your Personal Data

You can request that we delete your data. You may:
  • Delete your data via account settings
  • Contact us directly for deletion or correction requests
Note: We may retain some data for legal or legitimate purposes.

8. Disclosure of Your Personal Data

8.1 Business Transactions

If the company is involved in a merger, acquisition, or sale, your personal data may be transferred. You will be notified accordingly.

8.2 Law Enforcement

We may disclose data if required by law or valid public authority requests.

8.3 Other Legal Requirements

We may disclose your data to:
  • Comply with legal obligations
  • Protect company rights or property
  • Investigate misconduct
  • Ensure user/public safety
  • Protect against legal claims

9. Security of Your Personal Data

We use commercially acceptable methods to protect your data, but no transmission or storage method is 100% secure.

10. Children’s Privacy

Our service does not target children under 13. If we unknowingly collect data from a child, we will delete it upon discovery or notification.

11. Links to Other Websites

Our site may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies when visiting.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. You’ll be notified via email and/or a notice on our website. Check this page regularly for updates.

13. Contact Us

If you have questions about this Privacy Policy, you may contact us:           Local: 1-877-890-1163           Toll Free: 443-570-6410